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Refund Policy/Terms and Conditions

Refund Policy - 

Mudfarm Organix is dedicated to providing excellent customer service and have a standing Refund Policy in place to help and protect consumers. If you have a issue we would love to hear from you to try and resolve it. We have a 100% Customer Satisfaction Policy. Any item can be returned within 30 Days of receipt of shipment for a refund on the cost of goods (less shipping charges and applicable restock fee), if returned intact. Similarly, all returns must be received by us within 21 business days to qualify for a refund. Please note that items that are indicated as samples, final sale or liquidation cannot be returned, refunded, or exchanged.

 2. All subjective returns (where there has been no mistake from our end) will be assessed a 20% restocking fee, or a minimum of $10, whichever is greater.

 3. Returns authorized beyond the 21 days will be put on inquiry list to be settled verbally with customer.

 4. If we have made an errors on a written order, we will gladly pay for re-shipment. All errors arising from miscommunication on verbal orders will be the sole responsibility of the customer and they will be accountable for return freight. Please submit orders in writing whenever possible. We are here to help you resolve your issue.

5. All product returns require an Mudfarm Organix Botanicals Return Ticket #. This # number must be clearly marked on the outside of the box. Boxes without this number may be refused at the cost of the shipper.

 LegalTerms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

LIMITATIONS OF LIABILITY

The information contained in this Web site is, to the best of our knowledge, accurate, complete and up to date according to our fair knowledge. All suggestions, advice, or tips found herein do not include guarantees on the part of Mudfarm Organix Botanicals, ca, Inc., and affiliated companies, nor do we accept any liability connected with the use of the information contained in this site. By using this site, you accept ALL terms of the following User Agreement and understand that your use is at your own risk. This user agreement and any disputes arising out of or related to the site shall be governed by, and construed and enforced in accordance with, the laws of the Province of Ontario as well as federal law.

USER AGREEMENT

Customers should purchase products from Mudfarm Organix Botanicals with the clear understanding that all products must be used at the customers own discretion and only after referencing Material Safety Data Sheets (MSDS) and all other relevant technical information specific to the product. 

The information on the www.mudfarmorganix.ca/com ( Mudfarm Organix Botanicals) websites is obtained from current and reliable sources but makes no representation as to its comprehensiveness or accuracy. Nothing contained herein should be considered as a recommendation by Mudfarm Organix Botanicals. as to the fitness for any use. As the ordinary or otherwise use(s) of this product is outside the control of Mudfarm Organix Botanicals., no representation or warranty, expressed or implied is made as to the effect(s) of such use(s) (including damage or injury), or the results obtained.

The liability of Mudfarm Organix Botanicals. is limited to the value of the goods and does not include any consequential loss. Mudfarm Organix Botanicals shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

Please note, the International Federation of Aromatherapists do not recommend that Essential Oils be taken internally unless under the supervision of a Medical Doctor who is also qualified in clinical Aromatherapy. In addition, Essential Oils must be properly diluted before use in order to avoid any damages to property or adverse physical effects (including injury or bodily harm).

This web site is provided to you free of charge, "AS IS," by Mudfarm Organix Botanicals. By using the information and services available through this web site, you agree to the terms and conditions contained herein.

Mudfarm Organix Botanicals .CA, .COM, INC. (and affiliated companies) reserves the right to update product prices at any time, for any reason. While we strive to maintain accurate and timely price information, we are not ultimately responsible for errors, omissions, or otherwise inaccurate prices on the website. The final amount of money due per order is always determined at checkout time, not during shopping cart selection.

For example, customers may put products into the shopping cart during a sale, but may choose to postpone their final checkout until later. The customer is always responsible for the most recent product price, even if their selected products are no longer on sale at checkout time. The customer, likewise, assumes responsibility for any missed discounts, for any reason, due to price changes that may occur between product selection and final checkout, whatever that duration may be.

The information and services available to you on this web site may contain errors and the site is subject to periods of interruption. While MUDFARMORGANIX .CA AND .COM (and affiliated companies) does its best to maintain and update the information and services it offers on the online web site, it cannot be held responsible for any errors, defects, lost profits, or other consequential damages arising from the use of this web site.

If you are dissatisfied with this web site, or any portion thereof, your exclusive remedy shall be to cease using the web site.

USE OF SITE

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including an Mudfarm Organix Botanicals. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

TYPOGRAPHICAL ERRORS

In the event that an Mudfarm Organix Botanicals product is mistakenly listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for product listed at the incorrect price. Mudfarm Organix Botanicals  reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Mudfarm Organix Botanicals. shall issue a credit to your credit card account in the amount of the incorrect price.

COPYRIGHT

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States, Canadian and other copyright laws, and is the property of Mudfarm Organix Botanicals. The collective work includes works that are licensed to Mudfarm Organix Botanicals ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Mudfarm Organix Botanicals or purchasing Mudfarm Organix Botanicals products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Mudfarm Organix Botanicals or to purchase Mudfarm Organix Botanicals products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Mudfarm Organix Botanicals You further agree not to change or delete any proprietary notices from materials downloaded from the site.

TRADEMARKS

All trademarks, service marks and trade names of Mudfarm Organix Botanicals. used in the site are trademarks or registered trademarks of Mudfarm Organix Botanicals.

WARRANTY DISCLAIMER

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Mudfarm Organix Botanicals. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Mudfarm Organix Botanicals does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Mudfarm Organix Botanicals. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states or provinces do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Mudfarm Organix Botanicals, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

THIRD-PARTY LINKS

Mudfarm Organix Botanicals may provide links to third party sites in order to give better valua to our customers.

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Mudfarm Organix Botanicals withough warning at any time in the future. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

**Mudfarm Organix Botanicals products have not been tested by the FDA**